Nexoravena Shipping Policy

Thank you for shopping with Nexoravena. This Shipping Policy outlines how we process and deliver orders to customers worldwide. By placing an order with us, you agree to the terms below.

1. Order Processing Time

All orders are processed within 3 to 5business days after payment confirmation. This processing window allows us to verify orders, prepare items for shipment, and ensure quality checks before dispatch.

Orders are not processed or shipped on weekends or public holidays. If we experience a high volume of orders, processing may take a few additional days. We will notify customers via email if there is a significant delay beyond our stated timeframe.

2. Shipping Destinations

Nexoravena ships worldwide. We currently deliver to most countries and regions. If your country is not available at checkout, please contact our support team to inquire about alternative arrangements.

3. Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout, based on your location, the weight of your order, and the shipping method selected.

Estimated delivery times vary depending on the destination and shipping method chosen:

Please note that delivery times are estimates and not guaranteed. Delays may occur due to customs processing, carrier issues, weather conditions, or other circumstances beyond our control.

4. Order Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking number and a link to track your shipment. Please allow 24–48 hours for tracking information to update after dispatch.

5. Customs, Duties, and Taxes

For international orders, your shipment may be subject to import duties, taxes, and customs fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the item price or shipping cost. Nexoravena has no control over these fees and cannot predict their amount. Please check with your local customs office for more information before placing an order.

6. Lost, Delayed, or Damaged Shipments

Nexoravena is not liable for shipments that are lost, delayed, or damaged once they leave our facility and are in the custody of the shipping carrier. However, we are happy to assist you in filing a claim with the carrier or finding a resolution.

If your order has not arrived within the estimated delivery window, please contact us at Shopatnexora111@gmail.com with your order number so we can investigate.

7. Incorrect Shipping Information

Please ensure your shipping address is accurate and complete at checkout. Nexoravena is not responsible for orders shipped to an incorrect address provided by the customer.

8. Order Changes and Cancellations

Once an order has entered processing, we may be unable to modify or cancel it. 

9. Contact Us

If you have any questions about this Shipping Policy, please reach out to us at:

Email: shopatnexora111@gmail.com Website: www.nexoravena.com